If a salesperson receives an offer while the seller is unreachable, what must they do?

When a salesperson receives an offer while the seller is unreachable, the appropriate course of action is to communicate the offer to the seller unless specific prior instructions indicate otherwise. This is crucial because the decision to accept, reject, or counter an offer ultimately rests with the seller.

In real estate transactions, agents have a fiduciary duty to represent their clients' best interests. By communicating the offer as soon as possible, the salesperson ensures that the seller is informed of any potential opportunities and can make a decision based on the market dynamics and their personal circumstances. It is essential for the salesperson to act in good faith, keeping the seller updated on the status of offers, which is a fundamental part of their duty to their client.

While waiting for the seller to return might seem reasonable, it could result in missed opportunities, especially in a competitive market. Rejecting the offer outright without contacting the seller removes the seller’s ability to make informed decisions and could also lead to legal issues regarding the agent's duty of care. Similarly, negotiating the offer without the seller's consent could overstep the salesperson’s authority and may not align with the seller’s preferences or goals. Thus, communicating the offer is the correct and professional approach in this scenario.